This Privacy Notice describes how, NO:10, Easwari Nagar,
Gowriwakkam, Sembakkam, Chennai, Tamil Nadu 600073, and our
affiliates (collectively, “VairaaPe,” “we,” “us,” and “our”)
collect, use, disclose, transfer, store, retain or otherwise
process your information when you (“you,” “your”) download the App
through a relevant play store and app store, sign up for a
Vairaape account, or use our services through the app or online
(collectively, “Platforms”) at VairaaPe.com(collectively,
“Services”).
ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE
ACCESSING OR USING THE SERVICES. ACCESSING OR USING THE SERVICES
INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY
POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT
ACCESS OR USE THE SERVICES. You acknowledge (a) that you have read
and understood this Privacy Policy; (b) that you consent to the
terms of this Privacy Policy; and (c) that by agreeing to this
Privacy Policy, you consent to receive notifications regarding
security incidents to the email address we have on file for you.
Unless explicitly stated otherwise, any new features that augment
or enhance the current Services shall be subject to this Privacy
Policy
Please review the Privacy Policy each time you use the Services. BY USING THE SERVICES, YOU
AGREE TO
BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY. If we materially change this
Privacy
Policy, we will let you know by showing it to you again when you access the Services and
sending an
email notifying you of the changes to the email address, we have on file for you.
Information We Collect
Personal Information We Collect When You Access the Services
We collect information from you when you use the Services, contact or interact with us, and
voluntarily
provide us with your comments and other content in connection with using the Services. We
collect
information you provide when you apply or sign up for a VairaaPe account, complete our
identity or
account verification process, authenticate your account, communicate with us, answer our
surveys,
participate in contests or promotions offered by us or our partners, or otherwise use our
Services.
Depending on the Services that you use, this information may include:
Personal Data. Demographic and other personal information, such as
a name, email
address,
contact
details including phone number, or occupation/principal business, address, job title and
name of the
company, IP address, actions made on the VairaaPe platform, and mobile device
information
(if
accessing VairaaPe through a mobile device)
Location Information. In order to provide certain Services, we may require access to
location
information, including precise geolocation information collected from your device. If
you do
not consent
to collection of this information, certain Services will not function properly and you
will
not be able to
use those Services. You can stop our collection of location information at any time as
described in the
Your Choices section below.
Personal Information You Provide to Enhance Your Experience
You can choose to provide us with additional information to improve your user experience
when using
our Services:
- Other Information You Provide. We collect information that you voluntarily
provide to
us, including
survey responses; participation in contests, or other prospective marketing forms or
devices; suggestions
for improvements; referrals; or any other actions you perform on the Services.
Personal Information We Collect from Your Use of our Services
We collect information about you and the devices you use to access the Services, such as
your computer,
mobile phone, or tablet. The information that we collect includes:
- Geolocation Information. The location of your device, including your IP
address, device language, and
location of your network provider. For more information and to learn how to disable
collection of
location information from your mobile device, please see Your Choices section below.
- Device Information. Information about your device, including your hardware
model, operating system
and version, device name, unique device identifier, mobile network information, and
information about
the device’s interaction with our Services.
- Internet or other electronic network activity information. Information
about how you use and interact
with our Services, including your access time, “log-in” and “log-out” information,
browser type and
language, country and language setting on your device, IP address, the domain name of
your internet
service provider, other attributes about your browser, mobile device and operating
system, any specific
page you visit on the Platforms, content you view, features you use, the date and time
of your use of the
Services, your search terms, and the website you visited before you visited or used the
Services.
- Inferences. Information drawn from any of the data we collect to create a
profile about you that may
reflect, for example, your preferences, characteristics, and behavior.
Sources of Information We Collect About You
We collect (and/or have collected during at least the 12-month period preceding the
effective date of
this Privacy Notice) information about you from the following categories of sources:
- You directly, when you submit information to us or allow us to access
information
- Your devices and their interaction with our Services
- Our Group Companies or affiliates
- Our vendors and service providers
- Social media and analytics companies
How We Use Your Information
We use the information that we collect for several purposes, including to:
- Provide the Services you have requested
- Administer, improve and personalize your experience on the Platforms
- Measure consumer interest in our Platforms and Services
- To send periodic emails. The email address you provide may be used to send
you information and
updates pertaining to your account, in addition to receiving occasional company news,
updates,
newsletters, etc. Note: If at any time you would like to unsubscribe from receiving
future emails, we
include detailed unsubscribe instructions at the bottom of each email;
- Occasionally send you surveys: These surveys ask you for contact
information and demographic
information (like postal code, age, gender, etc.). We use this data to customize your
experience at
VairaaPe, to provide you with content in which we think you might be interested, and to
display content
according to your preferences.
- To generate and review reports and data about our user base and Service
usage patterns
- To analyze the accuracy, effectiveness, usability, or popularity of the
Services
- To compile aggregate data for internal and external business purposes
- To prevent fraud and abuse of the Services and to otherwise protect users
and visitors and our
business
- Resolve disputes, troubleshoot concerns and help promote safe Services
- Meet legal, regulatory and self-regulatory requirements
- Enforce our terms and conditions and collect amounts owed to us
How Your Information is Disclosed
Information may be transferred or disclosed to third parties in accordance with our Privacy
Policy. Please
note that a user may choose not to share certain information as described in the Your
Choices section
below.
- Affiliates and Group Companies
We may share your information with our affiliates and group companies for purposes of
providing our
Services to you and for purposes consistent with this Privacy Policy. Our affiliates will be
required to
maintain that information in accordance with this Privacy Policy.
- Service Providers
We may use third-party service providers and business partners to perform functions in
connection with
the Services, such as customer support, marketing, operating contests, event coordination,
website
hosting, analyzing the Service, managing relationships, advertising, data hosting, data
processing,
analyzing and improving the Services’ usefulness, reliability, user experience, and
operation, storing data,
and as otherwise described in this Privacy Policy.
- Business Transfers and Corporate Changes
If we become involved in a merger, acquisition, sale of assets, joint venture, securities
offering,
bankruptcy, reorganization, financing, liquidation, divestiture, dissolution, or other
transaction, or if the
ownership of all or substantially all of our business otherwise changes, we may transfer
your information
to a third party or parties in connection therewith, including during due diligence and
negotiation of
such transactions.
- Safety and Compliance with Law
We may disclose personal information as necessary to prevent, detect, investigate, resolve
disputes, and
protect you and us against error, fraud and other criminal activity, enforce our terms and
conditions,
collect amounts owed to us, meet legal, regulatory, self-regulatory, audit, and security
requirements, and
in other circumstances with your consent or as permitted or required by law.
Personal information will be subject to INDIA legal requirements applicable to us,
our affiliates
and service providers, which may include lawful requirements to disclose personal
information to
government and national security agencies in certain circumstances.
- Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can
be later read
back from that browser. Cookies may be used to track your visit to our Platforms and other
third-party
sites in order to serve you with advertisements that are more relevant to you and your
inferred interests.
Cookies are also used to remember you and your preferences when you visit our site, to track
the pages
of our site that you visit, limit the number of times you see an advertisement, as well as
help to measure
the effectiveness of an advertising campaign. Cookies may be placed by us or advertising
networks.
Aggregate cookie and tracking information may be shared with third parties. You may adjust
your
browser settings to refuse cookies or to notify you when a cookie is set. If you refuse
cookies, some
features of our Platforms may not function properly and you may not be able to use certain
of our
Services.
- Third-Party Analytics Services
We use third-party analytics tools to better understand who is using the Services and how
people are
using them. These tools may use cookies and other technologies to collect information about
your use of
the Services and your preferences and activities. These tools collect information sent by
your device or
the Services and other information that assists us in improving the Services. This
information may be
used to analyze and track data, determine the popularity of certain content, and better
understand your
online activity, among other things.
We use Google Analytics to better understand who is using the Services and how people are
using them.
Google Analytics uses cookies to collect and store information, such as Service pages
visited, places
where users click, time spent on each Service page, Internet Protocol address, type of
operating system
used, language preference, location-based data, device ID, search traffic, gender, and age.
We use this
information to improve the Services and as otherwise described in this Privacy Policy.
Please see:
https://policies.VairaaPe.com/technologies/partner-sites for information about how Google
Analytics
uses this information, and visit: https://tools.VairaaPe.com/dlpage/gaoptout for
information about the
Google Analytics Opt-out Browser Add-on. Google may track your activity over time and across
websites
- How Long We Keep Your Information
We generally keep your information as long as reasonably necessary to provide you the
Services or to
comply with applicable law. However, even after you deactivate your account, we can retain
copies of
information about you and any transactions or Services in which you may have participated
for a period
of time that is consistent with applicable law, applicable statute of limitations or as we
believe is
reasonably necessary to comply with applicable law, regulation, legal process, or
governmental request,
to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems
with our
Services, to assist with investigations, to enforce applicable agreements or policies, or to
take any other
actions consistent with applicable law.
- Links to Other Websites or Applications
This Privacy Policy applies only to the Services. The Services may contain links to other
websites or apps
or may forward users to other websites or apps that we may not own or operate and to which
this
Privacy Policy does not apply. The links from the Services do not imply that we endorse or
have reviewed
these websites or apps. The policies and procedures we describe here do not apply to these
websites or
apps. We neither can control nor are responsible for the privacy practices or content of
these websites or
apps. We suggest contacting these websites or app providers directly for information on
their privacy
policies. Nonetheless, we seek to protect the integrity of the Services and welcome any
feedback about
these linked websites and mobile applications.
Consent
We collect, use and disclose personal information with your consent, except as permitted or
required by
law. By visiting our Platforms, using our Services or providing your information, you
consent to the
collection, use and disclosure of your personal information as described in this Privacy
Policy. We may be
required or permitted under statute or regulation to collect, use or disclose personal
information
without your consent, for example to comply with a court order, to comply with local or
federal
regulations or a legally permitted inquiry by a government agency, or to collect a debt owed
to us.
You may withdraw your consent to our collection, use and disclosure of personal information
at any
time, subject to contractual and legal restrictions and reasonable notice. Note that if you
withdraw your
consent to certain uses of your personal information, we may no longer be able to provide
our Services.
Your Choices
- Personal Information
You can access, change, or correct information that you have provided by logging into your
VairaaPe
account at any time or by making a request to us using the contact details below. We will
need to verify
your identity before granting access or otherwise changing or correcting your information.
- Location Information
You can stop our collection of location information at any time by changing the preferences
on your
mobile device. If you do so, some of our mobile applications will no longer function. You
also may stop
our collection of location information via mobile application by following the standard
uninstall process
to remove VairaaPe mobile applications from your device.
- Closing Your Account
If you would like to have your account closed permanently, please contact us at
support@VairaaPe.com.
Promotional Communications
You can opt out of receiving in-app push notifications containing promotional messages from
us by
following the instructions on screen or by following the instructions in those messages. If
you decide to
opt out, we may still send you non-promotional communications in-app, or via email and text,
such as
transaction receipts and messages about your account or about our processing of your
information in
accordance with the provision of our Services.
Information Collected from Other Websites and Mobile Applications and Do Not Track
Policy
Your browser or device may offer you a “Do Not Track” option, which allows you to signal to
operators of
websites, web applications, mobile applications, and services (including behavioral
advertising services)
that you do not wish such operators to track certain of your online activities over time
and/or across
different websites or applications. The Services do not support Do Not Track requests at
this time, which
means that we or our analytics providers or other third parties with which we are working
may collect
information about your online activity both during and after your use of the Services.
Children’s Personal Information
Our Services are only available to customers age 18 and older. If we learn that any
information, we
collect has been provided by a child under the age of 18, we will promptly delete that
information.
Security
We implement a variety of security measures to protect the safety of your personal
information when
you enter, submit, or access your personal information. Please keep your account password
secure to
help ensure the safety of your personal information.
While we take reasonable measures to protect the information you submit via the Services
against loss,
theft, and unauthorized use, disclosure, or modification, we cannot guarantee its absolute
security. No
Internet, email, or mobile application transmission is ever fully secure or error free.
Email or other
messages sent through the Services may not be secure. You should use caution whenever
submitting
information through the Services and take special care in deciding with which information
you provide
us.
We cannot guarantee that transmissions of your personal information will be fully secure and
that third
parties will never be able to defeat our security measures or the security measures of our
partners. WE
ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS,
THIRD-PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL.
If you use the Services outside of the United States, you consent to having your data
transferred to the
United States.
If you are aware of a security bug, notifying us immediately is in the best interest of all
users. For
information on how to contact us, please visit [https://www.VairaaPe.com].
Changes to This Privacy Notice
We reserve the right to update or modify this Privacy Policy at any time and from time to
time. Please
review this Privacy Policy periodically, and especially before you provide any information.
This Privacy
Policy was made effective on the date indicated above. Please check the Services to ensure
that you are
reviewing the most recent Privacy Policy.
Contacting Us
If you wish to make inquiries or complaints or have other concerns about our personal
information
practices, you may write to us at NO:10, Easwari Nagar, Gowriwakkam, Sembakkam, Chennai,
Tamil Nadu
600073 or email us at support@VairaaPe.com,support@vairaape.com.
India Privacy Rights
The right to privacy is also recognized as a basic human right under Article 12 of the
Universal
Declaration of Human Rights Act, 1948, which state as follows: “No one shall be subjected to
arbitrary
interference with his privacy, family, home or correspondence, nor to attack upon his honor
and
reputation.